Online Consultation
We are open as normal and seeing patients face to face as well as offering telephone and video consultations.
We have now introduced Online Patient Triage. This allows you to contact our admin team online, saving time from waiting to get through on a call.
Ring anytime to book appointment when surgery is open
Same day appointment for Frail, Elderly and Infants
We speak multiple languages
Extended hours and Extended access after 6:30pm
We see Emergencies on the same day.
Please note: cough and cold is not an emergency. However you can speak to Doctor on same day by telephone appointment.
We are not walkin clinic. Please always book an appointment.
Surgery Opening Hours
| Day | Morning | Evenings |
| Mon | 8 to 1 | 2 – 6.30pm |
| Tues | 8 to 1 |
2 – 6.30pm – 7:30pm (untill 9:30pm extended access GP) |
| Wed | 8 to 1 | 2 – 6.30pm |
| Thurs | 8 to 1 | Closed |
| Frid | 8 to 1 | 2 – 6:30pm |
| Sat/Sun | Closed | closed |
Extended hours
Nurse appointments on Tuesday from 18:30 to 19:30
Extended access
GP appointments in our surgery on Tuesday between 6:30pm to 9:30pm. Other days in other locations in Coventry.
Our Services
- Chronic Disease Management
- Minor Surgery Clinic
- Antenatal Clinic – Midwife
- Counselling
- Women wellbeing clinics
- Child health surveillance
- Smoking cessation clinic
- Minor injury services
- Joint Injections clinic
Online Access
Now you can book your appointment online. If you already have username and password to book online, please click below: https://www.patient-services.co.uk/web/ps/login If you do not have login, please contact Manny Sihota at our surgery at 02476520183- You can order prescriptions online
- Book and cancel your appointments in your GP Surgery
- View your medical records online
On-line Repeat Prescription Requests
If you are a patient aged 16 years or over, you can now order your repeat prescription using our internet booking service. Once registered for the internet service you can also book a routine appointment with your GP.
If you haven’t registered yet you will need to visit our reception desk to sign up for the service. You will need to do this yourself in person and bring with you some form of ID such as photo driving licence or passport.
You can register online by clicking the link below, but you will still need to come into the surgery with a form of ID to be able to complete the process and use the service.
Click below use, or to register to use, the online service.
NHS Zero Tolerance Policy
No form of aggression, verbal or physical in nature would be tolerated and may result in Patient removal and being reported to the Police. Click below to read more from BMA website Removal of patients from GP lists
Blacklisted Drugs
We do not prescribe any blacklisted drugs to our patients, such as Shampoos, mouth wash, multivitamins, socks, some creams for skin, and beauty lotions. For blood sugar testing strips, we follow local medicine management policy.
NHS complaints procedure
We take all complaints and patient feedback very seriously. please click below here to know how to make complaint. There is a poster in waiting area about complaint procedure. Or speak to staff or GP or Nurse
GDPR Policy
Understanding the requirements of the GDPR will ensure that personal data of both staff and patients is protected accordingly. As a result, we are publishing a new privacy notice to make it easier for you to find out how we use and protect your information. Please click here to read our new PRIVACY POLICY according to new GDPR Law.
Protected Learning Afternoon
The practice will be closed for staff training on the following afternoons 1.00 pm to 6.30pm
Out of hours GP cover will be available if needed.
If you have an urgent medical problem please contact 111.
If you have a medical emergency please dial 999.
Coronavirus Vaccines
For the latest COVID vaccination advice and booking please click the link below:
https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/
You can also call the Practice and our staff will be happy to Book for you.
Covid-19
Please visit the government website for the latest and accurate information regarding Coronavirus.
Please visit the NHS 111 website for further guidance if you are experiencing symptoms of Coronavirus.
Additional Roles for General Practice
First Contact Physiotherapist
Have a bone joint or muscle problem? You can see a specialist physiotherapist instead of a GP. This gives you faster access to expert diagnosis and you’ll leave with the advice and exercises you need to start tackling the problem. The physio can also refer you to hospital services where necessary, order tests.
Clinical Pharmacist
Experts in medicine and how they are used in the treatment for specific disease areas. They assist with repeat prescriptions, medication reviews and drug safety monitoring.
Social Prescriber
Support individuals through a holistic, person-centred approach, to access services that are important for that individual. They connect people to community groups for practical and emotional support. They support issues with housing, financial hardship, isolation, loneliness, bereavement, substance misuse, employment, careers’ support and the management of physical health.
Mental Health Well-Being Practitioner
Support with common mental health problems for adults. Offer brief inventions (around 6 sessions) to people with common mental health needs.
Community Pharmacist consultation Service
Pharmacists have the training and the skills to help you treat and manage minor illnesses. We can book directly into a pharmacy for you to have a consultation with the Pharmacist directly.
Friend and Family Survey
We would like you to think about your recent experiences of our service.