Appointments

You can book appointments in 4 ways :

Urgent appointments

If you are unwell and require an urgent appointment, please call reception and we will arrange the most suitable appointment. For an EMERGENCY appointment on the same day, please try to explain what’s wrong with your health. If it’s a genuine medical emergency we will make sure a clinician will see you same day. Please remember all chest pains to call 999.

Please note cough or cold, or flu or blocked ears, or sick note are not an emergency.

Routine appointments

We can book you in advance to suit your requirements with any clinician. If you have Learning Disabilities, are vulnerable, a carer or have been in the armed forces we will make reasonable adjustments to suit your needs. Please let the receptionist know of your needs to help us support you.

Please make sure that you arrive on time for your appointments as if you arrive late the clinician may be unable to see you.

Your appointment

However you choose to contact us, we may offer you a consultation:

  • By Phone or Video call
  • Face to face at the surgery
  • Or in extended access in the evening or weekend at other places

Appointments by phone can be more flexible and often mean you get help sooner.

Cancelling or changing an appointment

To cancel your appointment:

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Home visits

Home visits are available for patients who never leave the house or are too ill to do so due to an acute illness. Please call before 10am and be prepared to answer a few questions that will allow us to assess the urgency of your request.

It is the doctor’s responsibility to decide the most appropriate place for the consultation to take place.

Evening and Weekend Appointments bookable through your GP practice

Patients registered at this practice are able to access additional routine appointments during evenings and weekends through the new GP+ Enhanced Access Service.

Appointments are available to see GPs, Practice Nurses and ANP.

Opening hours

Monday – Friday: 16:00 – 20:00 Saturday: 9:00 – 17:00

This is not a walk-in service. Appointments are required and will be bookable through the reception team at your own GP practice

Online Access

NHS App

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

What the NHS App does

get advice about coronavirus – get information about coronavirus and find out what to do if you think you have it.

order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to.